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Amber Care
As part of our ongoing Term Alliance Contract with Southern Housing Group, we have recently completed various schemes in both Berkshire and Kent, where we have received some great feedback!
People are at the heart of what we do and seeing positive feedback from our residents not only makes us feel proud but showcases the commitment to our customer care and delivering first class quality of work.
Well done to #TeamAmber for ensuring that our customers always come first!
“My wife and I would like to say a huge thank you to the site manager (Ian) and site liaison officer (Donna) for their help and assistance when needed, which was done in a very pleasant way. They kept me informed of the work going on with the renewal of the roofs. Thanks again Ian and Donna.”
“The site manager and liaison officer have flown the “Amber flag” through thick and thin and deserve to be recognised.”
“Resident liaison officer constantly updated us on information’s regards to the work done and readily available if you needed any info, very professional.”
“Ian and Donna have been very helpful with any queries that have arisen whilst undertaking the re-roofing and have had time to listen to the residents.”
#TeamAmber #SouthernHousingGroup #AmberCare #CaringforResidents #Residentsatisfaction #Positivity #Feedback